Driver side, 2nd row seat belt will not retract. Needed for our children. I will contact a local garage and dealer to fix.
The worst 2013 Mercedes-Benz GL350 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Engine4
- Transmission3
- Fuel system2
- Seat belts1
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine4
- Transmission3
- Fuel system2
- Seat belts1
- Suspension1
Recalls 3
Communication
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:
- Risk
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019120008.
Recall number 19V787000 · Recall details
Suspension: front
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
- Risk
- The leaking oil in the presence of an ignition source can increase the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018070015.
Recall number 18V272000 · Recall details
Seat belts
- What is wrong
- Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2013 GL350 BlueTEC, GL450 4MATIC, GL550 4MATIC, and GL63 AMG vehicles manufactured May 15, 2012 through October 4, 2012. The second row seat belt anchor fitting bolts may not be properly torqued.
- Risk
- If the bolts are not properly torqued, the seat belt anchor bolts may continue to loosen and in the the event of a crash, the belted occupant may not be properly restrained, increasing the risk of injury.
- Remedy
- Mercedes-Benz will notify owners and dealers will check, and tighten the bolts of the seat belt anchor fittings, as necessary, free of charge. The recall campaign began on May 24, 2013. Owners may contact Mercedes-Benz at 1‑800‑367‑6372.
Recall number 13V166000 · Recall details
Technical service bulletins for the 2013 Mercedes-Benz GL350 90
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Engine
- Mercedes-Benz USA, LLC will provide an Extended Modification Warranty for each vehicle that has received...
- Engine
- Visibility/wiper
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Clanking noise from the area of the speakers in the doors
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
- A popup is seen on the HU with the message "data connection temporarily not available". Potentially...
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements...
What 2013 Mercedes-Benz GL350 owners say
Most recent owner complaints, unedited.
Oil leak persistent from oil cooler in diesel bluetec engine spraying oil outside gasket onto fuel lines, oil pan, and onto the ground emitting high level of smoke with tarry burnt toxic noxious charcoal smell fumigating through the cabin and outside with visible blue smoke while driving moderate to long distances. Black tarry residue leakage visible on driveway and street underneath car when parked overnight or for short time with pan leaked.
Makes a rattling noise for several seconds after starting and sputtering noise when accelerating. My car has 64k and daignosed the car at 2 dealerships confirmed the engine chain stretched
Makes a rattling noise for several seconds after starting and sputtering noise when accelerating
Oil leak persistent from oil cooler in diesel bluetec engine spraying oil outside gasket onto fuel lines, oil pan, and onto the ground emitting high level of smoke with tarry burnt toxic noxious charcoal smell fumigating through the cabin and outside with visible blue smoke while driving moderate to long distances. Black tarry residue leakage visible on driveway and street underneath car when parked overnight or for short time with pan leaked.
There are 13 complaints already logged at the federal safety agency about different model benz with panoramic roof suddenly exploding. Likely all those unfortunate drivers, I was driving on a clear sat morning of oct 2016 with no traffic around me when I suddenly heard a loud explosion like a bullet fired. I got scared and almost lost the control and got stunned. Few seconds latter, I saw glass of panoramic roof shattering down I 465. I pulled over & called the road side.there are several dozen cases on benz forum, dealer and benz not admitting the design defect. Differing it to insurance due to high cost. How many complaints the federal safety agency needs to start investigation. The issue is more widely reported then kia/hyundai roof issue.
Airmatic suspension system drops in the rear of vehicle.
Compare the 2013 Mercedes-Benz GL350
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Questions about the 2013 Mercedes-Benz GL350
Is the 2013 Mercedes-Benz GL350 reliable?
Owners have filed 7 complaints about the 2013 Mercedes-Benz GL350, close to a typical GL350 model year.
What is the most common problem with the 2013 Mercedes-Benz GL350?
Engine and cooling, with 4 complaints. Next is transmission (3).
How many recalls does the 2013 Mercedes-Benz GL350 have?
3 recalls, covering communication, suspension and seat belts.
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