Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements...
Mercedes-Benz technical service bulletin LI33.20-P-078406 for 2022-2026 Mercedes-Benz C300, 2025-2026 Mercedes-Benz E350 and 2016-2026 Mercedes-Benz GLC 300 and others.
- Bulletin number
- LI33.20-P-078406
- Component
- Suspension
- Summary
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnosis. NOTE: Steering functionality is not affected. Cause Contact area between wheel bearing and steering knuckle. See also: LI35.30-P-058566 (Throttle Lift-Off Noise - Rear) LI33.30-P-056665 (Throttle Lift-Off Noise - Front) LI40.10-P-059248 (Wheel cracking noise when cornering) Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present after re-testing: • If 192/232 chassis, verify FIN is in the listed range below in "Operation B" and perform. • If not 192/232 chassis or vehicle is a 192/232 not in the listed FIN range, additional verifications of where the noise is coming from are needed. Use multiple channel NVH method to narrow down location. Verify the LI's listed above were completed or if there are other similar noises associated with the chassis (Example: 192/232 also has under panel noises and an associated LI). Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner as seen in the attached pictures. NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing, steering knuckle, and axle mating face with Molykote (annular joint grease). See the attached steering knuckle and wheel hub pictures for reference. NOTE: Axle mating face greasing is also covered in LI35.30-P-058566 and LI33.30-P-056665. Operation B (Only applies to 192 and 232 in listed FIN range): Only affects vehicles up to FIN end number: • Model series 192: xxx xxx xx 002 876 • Model series 232: xxx xxx xx 022 312 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.
Owners of these vehicles have filed 67 complaints in the suspension category.
Vehicles covered
- Mercedes-Benz C300 2022-2026 20222023202420252026
- Mercedes-Benz E350 2025-2026 20252026
- Mercedes-Benz GLC 300 2016-2026 20192020202120222023202420252026
- Mercedes-Benz GLE 350 2016-2018, 2020-2024 20162017201820202021202220232024
- Mercedes-Benz GL450 2013-2017 20132014201520162017
- Mercedes-Benz E550 2014-2017 2014201520162017
- Mercedes-Benz GLS 450 2016-2019 2016201720182019
- Mercedes-Benz S550 2014-2017 2014201520162017
- Mercedes-Benz GLE 450 2016-2017, 2020-2024 2016201720202021202220232024
- Mercedes-Benz E400 2018 2018
- Mercedes-Benz GL350 2013-2016 2013201420152016
- Mercedes-Benz EQS 450 2022-2026 20222023202420252026
- Mercedes-Benz E 450 2019-2024 201920202021202220232024
- Mercedes-Benz AMG C43 2023-2024 20232024
- Mercedes-Benz GL550 2013-2017 20132014201520162017
- Mercedes-Benz Gle 350 4matic 2021-2022, 2024-2026 20212022202420252026
- Mercedes-Benz S 580 2021, 2023 20212023
- Mercedes-Benz AMG Gle43 2016-2019 2016201720182019
- Mercedes-Benz AMG Glc43 2017-2026 20192020202120222023202420252026
- Mercedes-Benz S 580 4matic 2022-2026 20222023202420252026
- Mercedes-Benz GLC 300 4matic 2023-2026 2023202420252026
- Mercedes-Benz SL550 2013-2020 20132014201520162017201820192020
- Mercedes-Benz AMG Gle53 2021-2022 20212022
- Mercedes-Benz AMG C63 2014-2020 2014201520162017201820192020
- Mercedes-Benz EQE 350+ 2023-2026 2023202420252026
- Mercedes-Benz GLC 350 E 4matic 2025-2026 20252026
- Mercedes-Benz S 500 4matic 2022-2026 20222023202420252026
- Mercedes-Benz S550 4matic 2016-2017 20162017
- Mercedes-Benz S560 2021 2021
- Mercedes-Benz ML550 2012-2014 201220132014
- Mercedes-Benz EQS 580 2022-2024 202220232024
- Mercedes-Benz GLE 400 2016-2019 2016201720182019
- Mercedes-Benz AMG Gle53 4matic+ 2023-2025 202320242025
- Mercedes-Benz Gle 450 4matic 2021-2022, 2025-2026 2021202220252026
- Mercedes-Benz Gle 450e 4matic 2024-2025 20242025
- Mercedes-Benz GLS 550 2017-2019 201720182019
- Mercedes-Benz S 450 2018-2020 201820192020
- Mercedes-Benz GLC 350 E 2018-2020 201820192020
- Mercedes-Benz E 450 4matic 2019-2020, 2024-2026 20192020202420252026
- Mercedes-Benz Eqe 350 4matic 2023-2025 202320242025
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