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2014 Mercedes-Benz GL550 problems

The most common problem on the 2014 Mercedes-Benz GL550 is engine and cooling. It has 1.3 times the complaints of a typical GL550 model year.

Typical year1.3x the typical complaints
Owner complaints
10
Recalls
3
Service bulletins
802 warranty
Worst area
Engine

The worst 2014 Mercedes-Benz GL550 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Engine
    3
  • Steering
    2
  • Suspension
    2
  • Brakes
    1
  • Electrical
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Engine
    3
  • Steering
    2
  • Suspension
    2
  • Brakes
    1
  • Electrical
    1
  • Seat belts
    1
  • Seats
    1
  • Transmission
    1
  • Wheels
    1

Recalls 3

CommunicationReported November 1, 2019 · 24,226 vehicles affected
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019120008.

Recall number 19V787000 · Recall details

Suspension: frontReported April 27, 2018 · 9,725 vehicles affected
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018070015.

Recall number 18V272000 · Recall details

Child seat: latch strapReported March 31, 2014 · 69 vehicles affected
What is wrong
Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allow proper use of the child seat achors. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk
Without the use of the lower anchor points, a child restraint may be insufficiently or improperly anchored to the seat, increasing the risk of injury to the child in the event of a crash.
Remedy
Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1‑800‑367‑6372.

Recall number 14V158000 · Recall details

See all 3 recalls for the 2014 Mercedes-Benz GL550

Technical service bulletins for the 2014 Mercedes-Benz GL550 80

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 80 bulletins for the 2014 Mercedes-Benz GL550

What 2014 Mercedes-Benz GL550 owners say

Most recent owner complaints, unedited.

Filed Aug 12, 2026 · Brakes, Suspension · OK

Vehicle was parked on the driveway, brake sign came on upon start and system malfunction error showed on screen, vehicle started lowering automatically and Air compressor stopped working.

Filed Jul 11, 2025 · Electrical, Suspension · TX

I recently purchased my Mercedes from Auto Boutique in Pearland, Texas (713) 352-0777. 1.The vehicle's air suspension system is constantly grinding, and moving/adjusting while being driven. It feels like the vehicles fame is off balance. 2. The back camera system does not work unless the radio is turned on; which is very alarming not to mention dangerous. 3. All the tires are registering improper inflation errors even though no air has been added or removed. I took the vehicle back to the place of origin; but they are not Mercedes Certified to address the issues. I am terrified to drive the vehicle, and it stays parked in the garage

Filed Aug 30, 2024 · Engine · 104,000 miles · IL

The contact owns a 2014 Mercedes-Benz GL550. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with leaky exhaust valves. The dealer determined that the exhaust valves needed to be replaced. The vehicle was taken to an independent mechanic, where a similar assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Number: 10233794. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 104,000.

Filed Aug 22, 2024 · Engine · IL

Leaky exhaust valves

Filed Feb 5, 2024 · Steering · 100,000 miles · MD

The contact owns a 2014 Mercedes-Benz GL550. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the vehicle lost motive power. The check engine and malfunction PP0 warning lights illuminated. The contact was able to steer the vehicle to the shoulder of the roadway. The contact stated that an independent mechanic facility was nearby, so the mechanic and the contact pushed the vehicle into the shop. The vehicle was diagnosed with failed cam shaft gear and lifters. The contact was informed that the cam shaft gear and lifters needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer previously because of an abnormal sound however, the mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Filed Aug 8, 2023 · Engine · VA

Tapping noise developed in the engine, after dealership inspection using borescope, scored cylinder walls were found, resulting to engine replacement. Please see: Lena Jamil, et al. v. Mercedes-Benz USA, LLC (Case No: 2:22-cv-08130-FLA-AFM)

Filed Dec 12, 2018 · 33,000 miles · MA · 1 injury

I had just arrived home. The car was off and I was parked in my garage. I opened the door but it didn't open all the way to the first hinge. My hand was in the door as it slowly started to close. The door caught slightly and the soft close feature activated. My thumb was caught in the door and was crushed as the door sealed completely closed with the soft close feature. I was unable to open the door during this time. I was yanking on the door handle trying to open the door to free my thumb but the door would not open until the soft close was complete. As a result my thumb was crushed. I believe that this a design fault with the vehicle. The fact that there was no sensor to detect something in the door as well as not being able to open the door at any point during the self close process presents many safety issues! I reached out to mercedes directly and they said after an evaluation that the vehicle works the way it's designed and that the door could open during anytime of the soft close feature. I made a short video showing that in fact you can not open the door during the soft close process. My finger was not broken because I closed the door on it! The door wasn't closed all the way, it had only just slightly latched and was then crushed by the soft close. I explained to mercedes that this was very dangerous especially with my 3 and 5 year old. If it crushed my thumb it would break their hand!! After I disputed that you can't open the door somebody higher up at mercedes called me and said that I was correct you can't open the door during the soft close and that I was right but that is the way the vehicle is designed therefore it's operating correctly. When I asked what they would do he simply asked why don't I just go and buy a new car without the feature!! I explained that I didn't fell like spending another $100 000.00 when my car is only 4 years old!

Filed Jun 27, 2018 · Steering · 34,000 miles · FL

Daimler ag, (dag) the manufacturer of mercedes-benz vehicles, has determined that on certain gle, gls and gle coup vehicles (166, 292 platform) with the active curve system (acs), the oil in the acs's oil reservoir could start foaming under dynamic driving situations in combination with an oil level below minimum. The oil foam might leak out of the oil reservoir through the vent holes in the sealing cap. Depending on the orientation of the vent holes in the sealing cap, leaking oil could spray onto hot surface components of the exhaust system. In such a case the risk of a fire cannot be ruled out. As a precautionary measure an authorized mercedes-benz dealership, will correct the oil level if necessary and replace the sealing cap of the oil reservoir with an optimized sealing cap to prevent oil foam leakage. Safety risk: depending on the orientation of the vent holes in the sealing cap, leaking oil could spray onto hot surface components of the exhaust system. In such a case the risk of a fire cannot be ruled out.

Filed May 25, 2017 · Seats · 33,000 miles · SD

The rear headrests in the models that have the ez fold system in the 2014 gl550 will not come out, nor do the headrests tilt back to a comfortable position for children. In the mercedes forums, there are dozens of comments on this and I have attached photos from one of these that mimics what my children, 9 & 13 are experiencing - unable to sit very comfortably in the back seat, as the headrest protrudes too far out where their necks are too cranked forward, or head is not in a good position. I am seeking a fix where the headrest can tilt back like the ones in the vehicles with manual folding rear seats. Tahnk you.

Filed Sep 27, 2014 · Seat belts · 12,500 miles · NY

Mercedes gl 550. Front seat belt pre-tensioners activated with no imminent crash. Random occurrence in both front seats and released after 2-3 seconds.

Compare the 2014 Mercedes-Benz GL550

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Questions about the 2014 Mercedes-Benz GL550

Is the 2014 Mercedes-Benz GL550 reliable?

Owners have filed 10 complaints about the 2014 Mercedes-Benz GL550, 1.3 times a typical GL550 model year.

What is the most common problem with the 2014 Mercedes-Benz GL550?

Engine and cooling, with 3 complaints. Next is steering (2).

How many recalls does the 2014 Mercedes-Benz GL550 have?

3 recalls, covering communication, suspension and child seat.

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