Trailer recognition module shows fault B164213, "The output for the left rear turn signal lamp has a malfunction. There is an open circuit." The vehicle has 77,488 miles.
The worst 2019 Mercedes-Benz GLE 400 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical2
- Lights2
- Acceleration1
- Fuel system1
- Tires1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical2
- Lights2
- Acceleration1
- Fuel system1
- Tires1
- Transmission1
Recalls 4
Fuel system, diesel: delivery: fuel pump: control/drive module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
- Risk
- An engine stall while driving increases the risk of a crash.
- Remedy
- Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Recall number 22V955000 · Recall details
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Recall number 22V365000 · Recall details
Communication
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021030005.
Recall number 21V072000 · Recall details
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1‑877‑762‑8267. MBUSA's number for this recall is 2021020025.
Recall number 21V058000 · Recall details
Technical service bulletins for the 2019 Mercedes-Benz GLE 400 135
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz...
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
- Visibility/wiper
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic...
- Noises in the steering column area when steering
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Only vehicles with a variable transfer case are affected
- Clanking noise from the area of the speakers in the doors
- Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic...
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
What 2019 Mercedes-Benz GLE 400 owners say
Most recent owner complaints, unedited.
The vehicle is shifting into neutral when putting it into drive. I was told the transmission valve body broke and transmission control unit for 9-speed transmission (VGS) has to be replaced. The fault codes include P073E00, gear cannot be engaged, and U012600, Communication with the steering column module has a malfunction. The vehicle only has 77,488 miles on it.
The contact owns a 2019 Mercedes-Benz GLE 400 equipped with Continental Tires, Tire Line: Cross Sport, Tire Size: 265/45/R20, DOT Number: AFXKWBBM2523. The contact stated that while driving at an undisclosed speed, the rear passenger’s side tire inadvertently exploded. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The tire failure mileage was 12,000. The approximate vehicle failure mileage was 86,000. The VIN was not available.
The contact owns a 2019 Mercedes-Benz GLE400. The contact stated while driving at various speeds, the vehicle suddenly lost motive power and stalled. After restarting the vehicle, the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was later taken to the local dealer who diagnosed that the fuel pumps were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.
Unknown
SIM CARD - phone/car play does NOT CONNECT
Vehicle hesitates when accelerating.occurs frequently, mostly at low speeds or when accelerating from a stopped position. Does not happen all the time.dealership is unable to replicate when test driving. Mb chat room indicates this is a common problem w/o a fix. I have jumped a curb, had the vehicle hesitate when merging in traffic as well as when making a turn. It is a safety problem that needs to be corrected as it can cause a serious accident. Last occurrence was this morning (march 19, 2021)
Vehicle is equipped with halogen headlights which are of poor performance. As such it is not possible to see the roadway. Mercedes claims performance per specifications. At highway speeds not enough lighting to allow for a safe stopping distance. Situation worsens with rain or snow making the lights almost disappear.
Tl* the contact owns a 2019 mercedes benz gle400. The contact stated that while driving at night, the headlamp beam projected was insufficient for safe vehicle operation. The vehicle was taken to mercedes- benz of danbury located at (100 federal rd, danbury ct.) who was unable to detect a failure with the headlamps. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 9,500. Update: the consumer stated that the issues continued to occur between nov-dec 2019. The vehicle was recalled.
Compare the 2019 Mercedes-Benz GLE 400
Other model years
Questions about the 2019 Mercedes-Benz GLE 400
Is the 2019 Mercedes-Benz GLE 400 reliable?
Owners have filed 9 complaints about the 2019 Mercedes-Benz GLE 400, 1.5 times a typical GLE 400 model year.
What is the most common problem with the 2019 Mercedes-Benz GLE 400?
Electrical system, with 2 complaints. Next is lights (2).
How many recalls does the 2019 Mercedes-Benz GLE 400 have?
4 recalls, covering fuel system, diesel, electrical system and communication.
Was there a recall on the 2019 Mercedes-Benz GLE 400 electrical?
Yes, 3 recalls: 22V365000, 21V072000, 21V058000. Check your VIN to see if your car still needs the free repair.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Mercedes-Benz GLE 400?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history