*2012 ML550 benz fuel pump control module Re: Formal Demand for Repair – Fuel Pump Control Unit Replacement Vehicle: Mercedes‑Benz ML550 VIN: [XXX] Recall: the federal safety agency Recall Campaign No. XXX To Mercedes‑Benz USA: I am submitting this formal demand for repair of the cost to replace the fuel pump control unit in my Mercedes‑Benz ML550. The vehicle stalled without warning while in operation, creating an immediate safety hazard. A certified mechanic diagnosed the issue and confirmed that the fuel pump control unit was reporting a fault through the onboard diagnostics system, accompanied by an illuminated check engine light. Due to the intermittent nature of the defect and the risk of sudden failure, replacement of the fuel pump control unit was the only available remedy. During my extensive research, I become aware of the federal safety agency Recall Campaign No. XXX, which identifies defective fuel pump control units in this vehicle model. The failure I experienced, the diagnostic findings, and the circumstances of the stall are consistent with the defect described in the recall. I purchased this vehicle from an authorized Mercedes‑Benz USA dealer, and my personal contact information was collected at the time of sale. I did not receive any recall notification from Mercedes‑Benz USA. As a result of this failure to notify, I strongly recommend repair expenses should be covered under the recall campaign. The defective fuel pump control unit was identified by the mechanic after the symptoms and diagnostic information acquired. Thanks you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2012 Mercedes-Benz ML550 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance1
- Electrical1
- Engine1
- Fuel system1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance1
- Electrical1
- Engine1
- Fuel system1
Recalls 2
Fuel system, diesel: delivery: fuel pump: control/drive module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
- Risk
- An engine stall while driving increases the risk of a crash.
- Remedy
- Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Recall number 22V955000 · Recall details
Suspension: front
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
- Risk
- The leaking oil in the presence of an ignition source can increase the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018070015.
Recall number 18V272000 · Recall details
Technical service bulletins for the 2012 Mercedes-Benz ML550 114
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Engine
- Visibility/wiper
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Clanking noise from the area of the speakers in the doors
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements...
- After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the...
- Headlamp, front fog lamp leaky or fogged
- Headlamp, front fog lamp leaky or fogged
What 2012 Mercedes-Benz ML550 owners say
Most recent owner complaints, unedited.
In the last year, randomly, when starting the vehicle, the yellow check engine light comes on. Turn the vehicle off, it is gone. The side view mirrors have the yellow lights lit up on them when driving down any road, the red warning lights that tell you there's something behind or in front of you start going off for no reason while driving down any road, all the "safety" and lane assist features seem to have a ghost controlling them. The radio will also glitch out from time to time. It will swap through the channels or pull up list of channels when there is Nobody in the vehicle messing with it at all. Yesterday, I received the message that the backup assist was not working and another about lane assist not working. This morning, both messages are gone and things seem to be normal. This is very distracting! I've been on the highway, in the high speed lane and my alert is flashing and loudly sounding. It startled me, caused me to abruptly slow down and start looking all around; I was concerned someone was about to hit me or worse, I was about to hit something I couldn't see; it turns out there was nothing in front of, behind or around me at all. This needs to get resolved, asap. It appears to me to be a computer/electrical issue. It seems that there are many others complaining about very similar issues! Come on Mercedes-Benz, let's put out the recall already! The dealership just says "unless it's doing it while it's here, there's not much I can do". Of course it is never doing it then! Unreal!!!!
Compare the 2012 Mercedes-Benz ML550
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Questions about the 2012 Mercedes-Benz ML550
Is the 2012 Mercedes-Benz ML550 reliable?
Owners have filed 2 complaints about the 2012 Mercedes-Benz ML550, fewer than a typical ML550 model year.
What is the most common problem with the 2012 Mercedes-Benz ML550?
Driver assistance and stability, with 1 complaint. Next is electrical (1).
How many recalls does the 2012 Mercedes-Benz ML550 have?
2 recalls, covering fuel system, diesel and suspension.
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