2011-2013 Chrysler 200, Dodge Avenger and others recall: head restraint
Chrysler (FCA Us LLC) reported this safety recall on October 10, 2017. It covers about 363,930 vehicles.
- vehicles affected
- 363,930
- reported
- Oct 10, 2017
- owners notified
- Dec 4, 2017
- related complaints
- 193
Seats: front assembly: head restraint
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
- Risk
- If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is T56.
Recall number 17V640000
Affected vehicles
- Chrysler 200 2012-2013 20122013
- Dodge Avenger 2012-2013 20122013
- Jeep Liberty 2011-2012 20112012
Owner complaints about the same problem
Owners of these vehicles have filed 193 complaints about seats problems.
2012 Chrysler 2002013 Chrysler 2002012 Dodge Avenger2013 Dodge Avenger2011 Jeep Liberty2012 Jeep Liberty
Questions about recall 17V640000
Is there a recall on the 2011-2013 Chrysler 200, Dodge Avenger and others head restraint?
Yes. Recall 17V640000, reported on October 10, 2017, covers about 363,930 vehicles.
What is the fix for recall 17V640000?
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is T56.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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