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2017-2018 Crossroads Cruiser, Crossroads Sunset and others recall: recreational vehicle/trailer

Keystone Rv Company reported this safety recall on October 20, 2017. It covers about 1,697 vehicles.

vehicles affected
1,697
reported
Oct 20, 2017
owners notified
Nov 13, 2017

Equipment: recreational vehicle/trailer

What is wrong
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
Risk
If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1‑855‑226‑7496. Keystone's number for this recall is 17-303.

Recall number 17V667000

Affected vehicles

Questions about recall 17V667000

Is there a recall on the 2017-2018 Crossroads Cruiser, Crossroads Sunset and others recreational vehicle/trailer?

Yes. Recall 17V667000, reported on October 20, 2017, covers about 1,697 vehicles.

What is the fix for recall 17V667000?

Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1‑855‑226‑7496. Keystone's number for this recall is 17-303.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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