Tl* the contact owns a 2018 crossroads cruiser recreational trailer. Upon inspection of the trailer, the contact noticed a wire hanging on the front driver side of the trailer. The contact stated that the wire was exposed due to the wire rubbing on the tire. In addition, the cabin was filled with a grey smoke and a burning odor was detected. The contact was able to manually move the wire and installation to the wire. The contact received notification of the federal safety agency campaign number: 18v217000 (service brakes, electric). Rocky mountain rv (12700 central ave se, albuquerque, nm) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was invalid. There was no mileage.
The worst 2018 Crossroads Cruiser problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes1
- Electrical1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes1
- Electrical1
Recalls 4
Service brakes, electric
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. The brake wire may have been improperly attached to the spring assembly on the axles, allowing the wire to be damaged and short circuit.
- Risk
- Damage to the wire can cause a loss of trailer braking, lengthening the distance needed to stop the vehicle, increasing the risk of a crash. An electrical short of the brake wire can increase the risk of a fire.
- Remedy
- Keystone will notify owners, and dealers will relocate the brake wiring as needed, free of charge. The recall began on April 18, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-316
Recall number 18V217000 · Recall details
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
- Risk
- If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
- Remedy
- Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1‑855‑226‑7496. Keystone's number for this recall is 17-303.
Recall number 17V667000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide detector.
- Risk
- Without a carbon monoxide (CO) detector, occupants will not be alerted to high levels of carbon monoxide, increasing the risk injury or death.
- Remedy
- Keystone has notified owners, and dealers will install a CO detector, free of charge. The recall began on October 16, 2017. Owners may contact Keystone customer service at 1‑855‑226‑7496. Keystone's number for this recall is 17-302.
Recall number 17V626000 · Recall details
Technical service bulletins for the 2018 Crossroads Cruiser 5
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2018 Crossroads Cruiser owners say
Most recent owner complaints, unedited.
Compare the 2018 Crossroads Cruiser
Other model years
Questions about the 2018 Crossroads Cruiser
Is the 2018 Crossroads Cruiser reliable?
Owners have filed 1 complaint about the 2018 Crossroads Cruiser, close to a typical Cruiser model year.
What is the most common problem with the 2018 Crossroads Cruiser?
Brakes, with 1 complaint. Next is electrical (1).
How many recalls does the 2018 Crossroads Cruiser have?
4 recalls, covering service brakes, electric and equipment.
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