While driving on a highway, my wheel detached from the camper. Upon inspection and then repair, the 6 lug bolts had snapped from the hub. The repair man said he had never seen this before. I kept the bolts and took pictures. I contacted crossroads to complain and was told my unit was not the one involved for the recall (just 1 year difference in model) for the exact same thing. The lug bolts have been torqued by myself to 110 psi as recently as 1 2 weeks before my trip. This separation from my vehicle put my families safety at risk. Crossroads is taking no responsibility. I have pictures of the hub after wheel separation on my phone. I can submit if you give me a number to text or email them.
The worst 2015 Crossroads Cruiser problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Wheels1
Recalls 2
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Equipment: other: labels
- What is wrong
- DS Corp doing business as Crossroads RV (Crossroads) is recalling certain model year 2015 Crossroads Zinger Z-1 trailers manufactured March 21, 2014, to September 10, 2014, and 2015 Crossroads Cruiser trailers manufactured April 3, 2014, to September 5, 2014. The affected trailers may have a Federal Certification Label that has incorrect information. The GVWR is overstated by 2,000 lbs. for the Cruiser models and 1,600 lbs for the Zinger Z-1 models, this overstatement caused the Cargo Carrying Capacity (CCC) to be overstated on the Tire Placard label. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars" and Part 567, "Certification."
- Risk
- Incorrect GVWR information may result in the trailer being overloaded which could cause sudden tire, axle or suspension failure, increasing the risk of loss of control and a crash.
- Remedy
- Crossroads will notify owners, and will send corrected Federal Certification, Tire Placard, and CCC labels to the owners with installation instructions, free of charge. The recall began in October 2014. Owners may contact Crossroads customer service at 1‑855‑226‑7496.
Recall number 14V603000 · Recall details
What 2015 Crossroads Cruiser owners say
Most recent owner complaints, unedited.
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Questions about the 2015 Crossroads Cruiser
Is the 2015 Crossroads Cruiser reliable?
Owners have filed 1 complaint about the 2015 Crossroads Cruiser, close to a typical Cruiser model year.
What is the most common problem with the 2015 Crossroads Cruiser?
Wheels, with 1 complaint.
How many recalls does the 2015 Crossroads Cruiser have?
2 recalls, covering equipment.
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