Dometic rm 2652 serial # 236-04099 I have one of the recall refrigerators that has the fatigue crack that already happened. I'm being told by dometic that I have to replace the cooling unit in the refrigerator before they will perform the "recall" work. A fatigue crack is caused by a improperly designed unit or workmanship so how is it they are being allowed to put a secondary burner guard or what ever it's called to prevent a fire instead of having to fix the real problem ? These cooling units are $600-$900 plus installation and they still have the same problem as the old ones ! My understanding is that there are over 900,000 of these refrigerators affected @ $600 apiece (mine lasted less than 5 yrs) dometic has quite a racket going on. I'm really frustrated that companies can sell a product they know is defective and then tell you well we can sell you a new cooling unit . I'm sure there are more people that have or gone through the same ordeal I'm going through. My response from dometic was these things don't last forever. My response to you is it should last longer than 4 camping seasons (april- october).
The worst 2003 Crossroads Cruiser problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 2
Equipment: recreational vehicle/trailer
- What is wrong
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- Risk
- This could result in a fire.
- Remedy
- Crossroads rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and protective thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1‑888‑446‑5157 or crossroads rv at 1‑260‑593‑2866.
Recall number 07V143000 · Recall details
Equipment: recreational vehicle/trailer: lpg systems: furnace
- What is wrong
- Certain travel and fifth wheel trailers have improperly installed furnace exhaust vents.
- Risk
- Improper installation or lack of the furnace exhaust vent will allow the exhaust fumes, containing combustion products including high concentrations of carbon monoxide gas, to enter into the recreational vehicle and could result in injury or death to occupants of the trailer.
- Remedy
- Owners/dealers will inspect the furnace exhaust vent and, if not properly installed, the dealers will repair the exhaust vent free of charge. Owners are being instructed not to use the furnace until the exhaust vent has been inspected and is properly repaired. The recall began february 2, 2005. Owners may contact crossroads at 260‑593‑2866.
Recall number 05V006000 · Recall details
Technical service bulletins for the 2003 Crossroads Cruiser 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2003 Crossroads Cruiser owners say
Most recent owner complaints, unedited.
Tl*the contact owns a 2003 crossroads cruiser. The contact stated that the vehicle has a tank in which to store water. The valve was supposed to open and drain the water, however, he discovered that nearly 5-7 gallons of water remained in the tank, even with the valve completely open. The failure caused the water to taste badly and the contact was concerned about a potential safety risk from consuming the water. No other vehicle information is available.
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Questions about the 2003 Crossroads Cruiser
Is the 2003 Crossroads Cruiser reliable?
Owners have filed 2 complaints about the 2003 Crossroads Cruiser, 2.0 times a typical Cruiser model year.
What is the most common problem with the 2003 Crossroads Cruiser?
There are not enough complaints to tell.
How many recalls does the 2003 Crossroads Cruiser have?
2 recalls, covering equipment.
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