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2017-2018 Grand Design Imagine and Grand Design Reflection recall: integrated jack/leveler/stabilizer

Grand Design Rv, LLC reported this safety recall on December 8, 2017. It covers about 3,969 vehicles.

vehicles affected
3,969
reported
Dec 8, 2017
owners notified
Dec 29, 2017

Equipment: mechanical: integrated jack/leveler/stabilizer

What is wrong
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Remedy
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1‑574‑825‑9679. Grand Design's number for this recall is 900012.

Recall number 17V789000

Affected vehicles

Questions about recall 17V789000

Is there a recall on the 2017-2018 Grand Design Imagine and Grand Design Reflection integrated jack/leveler/stabilizer?

Yes. Recall 17V789000, reported on December 8, 2017, covers about 3,969 vehicles.

What is the fix for recall 17V789000?

Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1‑574‑825‑9679. Grand Design's number for this recall is 900012.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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