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2016-2017 Crossroads Redwood recall: escape/egress/exit

Keystone Rv Company reported this safety recall on May 10, 2018. It covers about 156 vehicles.

vehicles affected
156
reported
May 10, 2018
owners notified
May 23, 2018

Structure: emergency: escape/egress/exit

What is wrong
Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
Risk
If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
Remedy
Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-319.

Recall number 18V303000

Affected vehicles

Questions about recall 18V303000

Is there a recall on the 2016-2017 Crossroads Redwood escape/egress/exit?

Yes. Recall 18V303000, reported on May 10, 2018, covers about 156 vehicles.

What is the fix for recall 18V303000?

Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-319.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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