Broken springs, 1 on each side. *tt *tr *dt
The worst 2017 Crossroads Redwood problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension2
Recalls 2
Structure: emergency: escape/egress/exit
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
- Risk
- If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
- Remedy
- Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-319.
Recall number 18V303000 · Recall details
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Technical service bulletins for the 2017 Crossroads Redwood 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2017 Crossroads Redwood owners say
Most recent owner complaints, unedited.
The leaf springs on my unit were bending in the wrong direction. A friend following me on the interstate highway told me my trailer was leaning to the left while driving. I crawled underneath the unit and found the springs on the left side bent. I thought maybe I had overloaded the trailer so I went to the cat certified scales and found I was under the factory specs by at least 300 or more lbs. I talking with fellow redwood owners I discovered they have had this same issue and even some that had broken that spring while driving. This is a factory defect either in the weight capacity of the springs or quality of the china made springs on these units. If these break off it could be a catastrophic outcome for the person towing. Major safety defect in my mind. I am a ase master auto technician so I am very knowledgeable of suspensions and axles.*dt the consumer stated he received springs under warranty and no further action is required.
Compare the 2017 Crossroads Redwood
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Questions about the 2017 Crossroads Redwood
Is the 2017 Crossroads Redwood reliable?
Owners have filed 2 complaints about the 2017 Crossroads Redwood, close to a typical Redwood model year.
What is the most common problem with the 2017 Crossroads Redwood?
Suspension, with 2 complaints.
How many recalls does the 2017 Crossroads Redwood have?
2 recalls, covering structure and equipment.
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