On may 15, 2020, I picked up my 2019 crossroads redwood (3951wb) from catoosa, oklahoma to take it back to alpine, texas after it being at tulsa rv for six months for significant warranty repairs. On the way back to alpine, somewhere along the route the rear axle's right-side leaf spring sheared in half. Due to weight of the rv and the size of my truck, I did not feel the leaf spring shear in half. When I arrived at the campground in alpine, I noticed the rv was leaning about three inches lower on my truck on the right side. I had to level the rv with a ramp on a level site. The broken leaf spring was hidden by the tire. I looked under the rv and then saw the damage to the leaf spring, I-beam and motor suspension system. Keystone/lippert sent out a mobile tech to repair the damage. Keystone had to replace tires which only had about 4500 miles on them. The lippert technician did not come right out and say it, but he hinted the leaf springs are not strong enough for the weight of the rv. His job is to go to broken down keystone rvs with lippert chassis suspension failures. I am not sure how much longer I could have driven the rv without cutting deeper into the I-beam or for the rear axle to rip free from the frame causing me to wreck or injuring myself or others around me.*dt*dt*jb*dt
The worst 2019 Crossroads Redwood problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
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Recalls 1
Trailer hitches: fifth wheel assembly
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019 Crossroad Redwood recreational trailers, equipped with MORryde Rubber Pin Boxes. The pin box mounting bolts may have been insufficiently tightened, possibly resulting in the trailer separating from the tow vehicle.
- Risk
- A separation of the trailer can increase the risk of a crash.
- Remedy
- Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-346.
Recall number 19V108000 · Recall details
Technical service bulletins for the 2019 Crossroads Redwood 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2019 Crossroads Redwood owners say
Most recent owner complaints, unedited.
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Questions about the 2019 Crossroads Redwood
Is the 2019 Crossroads Redwood reliable?
Owners have filed 1 complaint about the 2019 Crossroads Redwood, fewer than a typical Redwood model year.
What is the most common problem with the 2019 Crossroads Redwood?
There are not enough complaints to tell.
How many recalls does the 2019 Crossroads Redwood have?
1 recall, covering trailer hitches.
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