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2015-2017 Mercedes-Benz Metris recall: automatic transmission

Daimler Vans USA, LLC reported this safety recall on May 22, 2018. It covers about 7,433 vehicles.

vehicles affected
7,433
reported
May 22, 2018
owners notified
Jul 11, 2018
related complaints
1

Power train: automatic transmission

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Risk
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 18V335000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about transmission problems.

2015 Mercedes-Benz Metris2016 Mercedes-Benz Metris2017 Mercedes-Benz Metris

Questions about recall 18V335000

Is there a recall on the 2015-2017 Mercedes-Benz Metris automatic transmission?

Yes. Recall 18V335000, reported on May 22, 2018, covers about 7,433 vehicles.

What is the fix for recall 18V335000?

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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