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2018 Jeep Cherokee recall: axle shaft

Chrysler (FCA Us LLC) reported this safety recall on July 26, 2018. It covers about 702 vehicles.

vehicles affected
702
reported
Jul 26, 2018
owners notified
Sep 20, 2018
related complaints
297

Power train: axle assembly: axle shaft

What is wrong
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Risk
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U78.

Recall number 18V494000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 297 complaints about transmission problems.

2018 Jeep Cherokee

Questions about recall 18V494000

Is there a recall on the 2018 Jeep Cherokee axle shaft?

Yes. Recall 18V494000, reported on July 26, 2018, covers about 702 vehicles.

What is the fix for recall 18V494000?

Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U78.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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