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2017-2019 Mitsubishi Eclipse Cross, Mitsubishi Outlander and others recall: pedestrian/cyclist/object/obstacle/ recognition

Mitsubishi Motors North America, Inc. reported this safety recall on September 14, 2018. It covers about 9,166 vehicles.

vehicles affected
9,166
reported
Sep 14, 2018
owners notified
Oct 16, 2018
related complaints
19

Forward collision avoidance: software: pedestrian/cyclist/object/obstacle/ recognition

What is wrong
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-18-007.

Recall number 18V620000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 19 complaints about driver assistance problems.

Questions about recall 18V620000

Is there a recall on the 2017-2019 Mitsubishi Eclipse Cross, Mitsubishi Outlander and others pedestrian/cyclist/object/obstacle/ recognition?

Yes. Recall 18V620000, reported on September 14, 2018, covers about 9,166 vehicles.

What is the fix for recall 18V620000?

MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-18-007.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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