The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or what to do. The case number left in Mitsubishi motors was only available for a year, so when I called again, I had to make a new case but there was no dealer no more. When I went to Gregory Mitsubishi, I explained the problem but they couldnt find anything and they couldnt get any information about my history because Schaumburg Mitsubishi was gone. I know how to manage the problem, I just have to move back to a safe spot quickly, sometimes doing unsafe maneuvers, so I wont cause an accident. This year so far, has happened another 4-5 times and I dont know what to do, because Jidd Mitsubishi dont want to do anything about it.
The worst 2018 Mitsubishi Eclipse Cross problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical8
- Brakes5
- Driver assistance4
- Engine3
- Acceleration2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical8
- Brakes5
- Driver assistance4
- Engine3
- Acceleration2
- Airbags2
- Fuel system2
- Steering2
- Transmission2
- Body1
- Wheels1
Recalls 2
Forward collision avoidance: software: pedestrian/cyclist/object/obstacle/ recognition
- What is wrong
- Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
- Risk
- If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
- Remedy
- MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-18-007.
Recall number 18V620000 · Recall details
Forward collision avoidance: adaptive cruise control
- What is wrong
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
- Risk
- If the safety systems do not function as intended, it can increase the risk of a crash.
- Remedy
- MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-18-008.
Recall number 18V621000 · Recall details
Technical service bulletins for the 2018 Mitsubishi Eclipse Cross 124
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system...
- Tech Talk is a service newsletter that was sent out to dealers
- This Technical Service Bulletin provides instructions to remedy a Roof Rack Center cover detaching during use.
- Service Manual Revision -This Technical Service Bulletin provides correction to the description of the...
- Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and...
- Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack...
- Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument...
- This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software...
- Service Manual Revision
- Service Manual Revision
What 2018 Mitsubishi Eclipse Cross owners say
Most recent owner complaints, unedited.
While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.
Stalls out when driving Vehicle dealership has not been any help with getting issues fixed despite having purchased vehicle within past 6 months, and having engine issues since purchase. Charged for extra warranties not honored
My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.
The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were not applied. The contact stated the vehicle began to roll over her and her hair and left shoulder got caught under the front driver side tire. The contact was unable to move and was caught under the front driver's side tire for 45 minutes until a bystander heard her yeller out for help. The contact sustained injuries on her compression contractions on her 12th thoracic vertebra, left ear, emotional distress, and crush injury complications. The contact was able to seek medical attention at a hospital. The contact did call the police department and arrived at the residence, but was not aware of a police report being filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 10,087.
First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts car off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833
The battery is always draining even when not in cold temperatures I have to turn the key twice in order for the vehicle to start. My husband was driving the vehicle the other day in the car completely stalled mid drive on a busy road
When driving this vehicle, the bsw on the passenger side, does not always work.
The metal part where the door close is sticking up and hit my feet every time I get out my car. And it's not safe
The driver's airbag exploded on my left side, cutting my left arm and rendering me deaf in both ears from the impact when I was hit on the left rear panel by a motorcycle, killing the rider. My hearing is permanently damaged and I have sustained back and neck injury. I was in a median between four lanes of traffic on a state road and stationary when hit. My car was turned completely around by the impact and the airbag exploded after I was sitting still, which was a huge shock to me. It was a delayed reaction. The left rear panel was destroyed and the rear window and the vehicle was considered totaled. *tr
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Questions about the 2018 Mitsubishi Eclipse Cross
Is the 2018 Mitsubishi Eclipse Cross reliable?
Owners have filed 19 complaints about the 2018 Mitsubishi Eclipse Cross, 2.4 times a typical Eclipse Cross model year.
What is the most common problem with the 2018 Mitsubishi Eclipse Cross?
Electrical system, with 8 complaints, typically around 11,400 miles. Next is brakes (5).
How many recalls does the 2018 Mitsubishi Eclipse Cross have?
2 recalls, covering forward collision avoidance.
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