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2019 Audi Q7, Audi Q8 and others recall: shock absorber

Volkswagen Group Of America, Inc. reported this safety recall on February 20, 2019. It covers about 34 vehicles.

vehicles affected
34
reported
Feb 20, 2019
owners notified
Mar 18, 2019
related complaints
13

Suspension: front: shock absorber

What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 40O4.

Recall number 19V114000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 13 complaints about suspension problems.

2019 Audi Q72019 Audi Q82019 Audi S52019 Audi S5 Cabriolet

Questions about recall 19V114000

Is there a recall on the 2019 Audi Q7, Audi Q8 and others shock absorber?

Yes. Recall 19V114000, reported on February 20, 2019, covers about 34 vehicles.

What is the fix for recall 19V114000?

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 40O4.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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