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2019 Triple E Serenity recall: wiring

Triple E Recreational Vehicles reported this safety recall on February 28, 2019. It covers about 3 vehicles.

vehicles affected
3
reported
Feb 28, 2019
owners notified
Mar 12, 2019

Electrical system: wiring

What is wrong
Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
Risk
The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
Remedy
All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1‑877‑992‑9906. Triple E's number for this recall is CA#9280-1.

Recall number 19V147000

Affected vehicles

Questions about recall 19V147000

Is there a recall on the 2019 Triple E Serenity wiring?

Yes. Recall 19V147000, reported on February 28, 2019, covers about 3 vehicles.

What is the fix for recall 19V147000?

All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1‑877‑992‑9906. Triple E's number for this recall is CA#9280-1.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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