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2019 Triple E Serenity problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
3
Service bulletins
1

The worst 2019 Triple E Serenity problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 3

EquipmentReported November 20, 2020 · 1,149 vehicles affected
What is wrong
Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
Risk
Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Remedy
Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1‑877‑992‑9906. Triple E's number for this recall is CA#9835-1.

Recall number 20V722000 · Recall details

Electrical system: wiringReported February 28, 2019 · 3 vehicles affected
What is wrong
Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
Risk
The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
Remedy
All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1‑877‑992‑9906. Triple E's number for this recall is CA#9280-1.

Recall number 19V147000 · Recall details

Electrical system: 12v/24v/48v batteryReported December 18, 2018 · 19 vehicles affected
What is wrong
Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Serenity recreational vehicles, model S24CB. The coach battery compartment door support metal cable may contact the positive battery terminal.
Risk
If the cable contacts the positive battery terminal, a short may occur, increasing the risk of a fire.
Remedy
Triple E will notify owners, and dealers will replace the battery compartment door support metal cable with one that is covered with tubing, free of charge. Owners may contact Triple E customer service at 1‑877‑992‑9906. Triple E's number for this recall is CA#9208-1.

Recall number 18V925000 · Recall details

See all 3 recalls for the 2019 Triple E Serenity

Technical service bulletins for the 2019 Triple E Serenity 1

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

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Questions about the 2019 Triple E Serenity

Is the 2019 Triple E Serenity reliable?

Owners have filed 0 complaints about the 2019 Triple E Serenity.

What is the most common problem with the 2019 Triple E Serenity?

There are not enough complaints to tell.

How many recalls does the 2019 Triple E Serenity have?

3 recalls, covering equipment and electrical system.

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