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2019 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others recall: high/low beam dimmer switch

Daimler Vans USA, LLC reported this safety recall on April 18, 2019. It covers about 1,517 vehicles.

vehicles affected
1,517
reported
Apr 18, 2019
owners notified
Jun 14, 2019

Exterior lighting: headlights: high/low beam dimmer switch

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.
Risk
Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3FERNLI.

Recall number 19V309000

Affected vehicles

Questions about recall 19V309000

Is there a recall on the 2019 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others high/low beam dimmer switch?

Yes. Recall 19V309000, reported on April 18, 2019, covers about 1,517 vehicles.

What is the fix for recall 19V309000?

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3FERNLI.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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