2014-2019 Ford Transit and Ram Promaster recall: seats
New England Wheels reported this safety recall on April 29, 2019. It covers about 544 vehicles.
- vehicles affected
- 544
- reported
- Apr 29, 2019
- owners notified
- May 27, 2019
- related complaints
- 12
Seats
- What is wrong
- New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Risk
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1‑800‑443‑4540 or New England at 1‑800‑886‑9247.
Recall number 19V333000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 12 complaints about seats problems.
2015 Ford Transit2016 Ford Transit2017 Ford Transit2018 Ford Transit2016 Ram Promaster2017 Ram Promaster2018 Ram Promaster2019 Ram Promaster
Questions about recall 19V333000
Is there a recall on the 2014-2019 Ford Transit and Ram Promaster seats?
Yes. Recall 19V333000, reported on April 29, 2019, covers about 544 vehicles.
What is the fix for recall 19V333000?
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1‑800‑443‑4540 or New England at 1‑800‑886‑9247.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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