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2011-2017 Ford Explorer recall: rear

Ford Motor Company reported this safety recall on June 10, 2019. It covers about 1,194,173 vehicles.

vehicles affected
1,194,173
reported
Jun 10, 2019
owners notified
Jun 26, 2019
related complaints
442

Suspension: rear

What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S17.

Recall number 19V435000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 442 complaints about suspension problems.

2014 Ford Explorer2015 Ford Explorer2016 Ford Explorer2017 Ford Explorer

Questions about recall 19V435000

Is there a recall on the 2011-2017 Ford Explorer rear?

Yes. Recall 19V435000, reported on June 10, 2019, covers about 1,194,173 vehicles.

What is the fix for recall 19V435000?

Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S17.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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