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2017-2018 Ford E-350 and Ford E-450 recall: equipment

Svo Group Inc reported this safety recall on June 18, 2019. It covers about 52 vehicles.

vehicles affected
52
reported
Jun 18, 2019
owners notified
May 9, 2019

Equipment

What is wrong
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1‑800‑384‑4400.

Recall number 19V466000

Affected vehicles

Questions about recall 19V466000

Is there a recall on the 2017-2018 Ford E-350 and Ford E-450 equipment?

Yes. Recall 19V466000, reported on June 18, 2019, covers about 52 vehicles.

What is the fix for recall 19V466000?

SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1‑800‑384‑4400.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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