2018-2019 Mercedes-Benz Metris recall: steering
Daimler Vans USA, LLC reported this safety recall on June 25, 2019. It covers about 2 vehicles.
- vehicles affected
- 2
- reported
- Jun 25, 2019
- owners notified
- Jul 2, 2019
- related complaints
- 3
Steering
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
- Risk
- An unexpected loss of power steering assist can increase the risk of crash.
- Remedy
- DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2LENKEPS.
Recall number 19V489000
Affected vehicles
- Mercedes-Benz Metris 2018-2019 20182019
Owner complaints about the same problem
Owners of these vehicles have filed 3 complaints about steering problems.
Questions about recall 19V489000
Is there a recall on the 2018-2019 Mercedes-Benz Metris steering?
Yes. Recall 19V489000, reported on June 25, 2019, covers about 2 vehicles.
What is the fix for recall 19V489000?
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2LENKEPS.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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