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2017-2020 Prevost H3-45 and Prevost X3-45 recall: engine

Prevost Cars, Inc. reported this safety recall on July 31, 2019. It covers about 1,010 vehicles.

vehicles affected
1,010
reported
Jul 31, 2019
owners notified
Dec 19, 2019

Engine

What is wrong
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Risk
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
Remedy
Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1‑866‑870‑2046.

Recall number 19V565000

Affected vehicles

Questions about recall 19V565000

Is there a recall on the 2017-2020 Prevost H3-45 and Prevost X3-45 engine?

Yes. Recall 19V565000, reported on July 31, 2019, covers about 1,010 vehicles.

What is the fix for recall 19V565000?

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1‑866‑870‑2046.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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