2020 Keystone Cougar recall: escape/egress/exit

Keystone Rv Company reported this safety recall on September 11, 2019. It covers about 18 vehicles.

vehicles affected: 18
reported: Sep 11, 2019
owners notified: Oct 9, 2019
related complaints: 1

Structure: emergency: escape/egress/exit

What is wrong: Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.
Risk: If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
Remedy: Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-360.

Recall number 19V650000

Affected vehicles

Keystone Cougar 2020 2020

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about body problems.

2020 Keystone Cougar

Questions about recall 19V650000

Is there a recall on the 2020 Keystone Cougar escape/egress/exit?

Yes. Recall 19V650000, reported on September 11, 2019, covers about 18 vehicles.

What is the fix for recall 19V650000?

Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-360.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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