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2018-2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: air bag/restraint control module

Daimler Vans USA, LLC reported this safety recall on October 2, 2019. It covers about 1,232 vehicles.

vehicles affected
1,232
reported
Oct 2, 2019
owners notified
Feb 10, 2020
related complaints
6

Air bags: air bag/restraint control module

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
An inactive airbag system can increase the risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3AIRIGEL.

Recall number 19V695000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 6 complaints about airbags problems.

2018 Freightliner Sprinter 15002019 Freightliner Sprinter 15002018 Freightliner Sprinter 25002019 Freightliner Sprinter 25002018 Freightliner Sprinter 35002019 Freightliner Sprinter 35002018 Freightliner Sprinter 45002019 Freightliner Sprinter 45002018 Mercedes-Benz Sprinter 15002019 Mercedes-Benz Sprinter 15002018 Mercedes-Benz Sprinter 25002019 Mercedes-Benz Sprinter 2500

Questions about recall 19V695000

Is there a recall on the 2018-2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others air bag/restraint control module?

Yes. Recall 19V695000, reported on October 2, 2019, covers about 1,232 vehicles.

What is the fix for recall 19V695000?

DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3AIRIGEL.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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