2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: door
Daimler Vans USA, LLC reported this safety recall on October 8, 2019. It covers about 153 vehicles.
- vehicles affected
- 153
- reported
- Oct 8, 2019
- owners notified
- Feb 10, 2020
- related complaints
- 7
Structure: body: door
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
- Risk
- If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3KEIL.
Recall number 19V716000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 7 complaints about body problems.
Questions about recall 19V716000
Is there a recall on the 2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others door?
Yes. Recall 19V716000, reported on October 8, 2019, covers about 153 vehicles.
What is the fix for recall 19V716000?
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3KEIL.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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