2015-2017 Ford Transit recall: driveshaft

Ford Motor Company reported this safety recall on October 25, 2019. It covers about 293,558 vehicles.

vehicles affected: 293,558
reported: Oct 25, 2019
owners notified: Apr 1, 2020
related complaints: 178

Power train: driveline: driveshaft

What is wrong: Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V‑408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Risk: If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.
Remedy: Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V‑408.

Recall number 19V767000

Affected vehicles

Ford Transit 2015-2017 2015 2016 2017

Owner complaints about the same problem

Owners of these vehicles have filed 178 complaints about transmission problems.

2015 Ford Transit 2016 Ford Transit 2017 Ford Transit

Questions about recall 19V767000

Is there a recall on the 2015-2017 Ford Transit driveshaft?

Yes. Recall 19V767000, reported on October 25, 2019, covers about 293,558 vehicles.

What is the fix for recall 19V767000?

Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V‑408.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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