2016-2020 Western Star 4900 and Western Star 5700 recall: rear window
Daimler Trucks North America LLC reported this safety recall on November 4, 2019. It covers about 2,725 vehicles.
- vehicles affected
- 2,725
- reported
- Nov 4, 2019
- owners notified
- Sep 21, 2020
Visibility: defroster/defogger/HVAC system: rear window
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
- Risk
- If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-836.
Recall number 19V792000
Affected vehicles
Questions about recall 19V792000
Is there a recall on the 2016-2020 Western Star 4900 and Western Star 5700 rear window?
Yes. Recall 19V792000, reported on November 4, 2019, covers about 2,725 vehicles.
What is the fix for recall 19V792000?
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-836.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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