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2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 recall: cables

General Motors LLC reported this safety recall on December 12, 2019. It covers about 350,371 vehicles.

vehicles affected
350,371
reported
Dec 12, 2019
owners notified
Mar 9, 2020
related complaints
486

Electrical system: 12v/24v/48v battery: cables

What is wrong
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Risk
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
Remedy
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑888‑988‑7267. GM's number for this recall is N192273510.

Recall number 19V888000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 486 complaints about electrical problems.

2019 Chevrolet Silverado 15002020 Chevrolet Silverado 15002019 GMC Sierra 15002020 GMC Sierra 1500

Questions about recall 19V888000

Is there a recall on the 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 cables?

Yes. Recall 19V888000, reported on December 12, 2019, covers about 350,371 vehicles.

What is the fix for recall 19V888000?

GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑888‑988‑7267. GM's number for this recall is N192273510.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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