2019-2020 Mazda MAZDA3 recall: automatic emergency braking

Mazda North American Operations reported this safety recall on December 19, 2019. It covers about 35,390 vehicles.

vehicles affected: 35,390
reported: Dec 19, 2019
owners notified: Feb 14, 2020
related complaints: 28

Forward collision avoidance: automatic emergency braking

What is wrong: Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Risk: Stopping the vehicle unexpectedly increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 4. Mazda's number for this recall is 4219L.

Recall number 19V907000

Affected vehicles

Mazda MAZDA3 2019-2020 2019 2020

Owner complaints about the same problem

Owners of these vehicles have filed 28 complaints about driver assistance problems.

2019 Mazda MAZDA3 2020 Mazda MAZDA3

Questions about recall 19V907000

Is there a recall on the 2019-2020 Mazda MAZDA3 automatic emergency braking?

Yes. Recall 19V907000, reported on December 19, 2019, covers about 35,390 vehicles.

What is the fix for recall 19V907000?

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1‑800‑222‑5500, Option 4. Mazda's number for this recall is 4219L.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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