2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: gas recirculation valve (egr valve)
Daimler Vans USA, LLC reported this safety recall on February 12, 2020. It covers about 4,424 vehicles.
- vehicles affected
- 4,424
- reported
- Feb 12, 2020
- owners notified
- May 4, 2020
- related complaints
- 12
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.
- Risk
- If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3AGROHR.
Recall number 20V078000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 12 complaints about engine problems.
2019 Freightliner Sprinter 15002019 Freightliner Sprinter 25002019 Freightliner Sprinter 35002019 Freightliner Sprinter 45002019 Mercedes-Benz Sprinter 15002019 Mercedes-Benz Sprinter 25002019 Mercedes-Benz Sprinter 35002019 Mercedes-Benz Sprinter 4500
Questions about recall 20V078000
Is there a recall on the 2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others gas recirculation valve (egr valve)?
Yes. Recall 20V078000, reported on February 12, 2020, covers about 4,424 vehicles.
What is the fix for recall 20V078000?
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3AGROHR.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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