2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: owners/service/other manual
Daimler Vans USA, LLC reported this safety recall on March 26, 2020. It covers about 52,127 vehicles.
- vehicles affected
- 52,127
- reported
- Mar 26, 2020
- owners notified
- May 18, 2020
Equipment: other: owners/service/other manual
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
- Risk
- If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3BAUTOP.
Recall number 20V180000
Affected vehicles
- Freightliner Sprinter 1500 2019 2019
- Freightliner Sprinter 2500 2019 2019
- Freightliner Sprinter 3500 2019 2019
- Freightliner Sprinter 4500 2019 2019
- Mercedes-Benz Sprinter 1500 2019 2019
- Mercedes-Benz Sprinter 2500 2019 2019
- Mercedes-Benz Sprinter 3500 2019 2019
- Mercedes-Benz Sprinter 4500 2019 2019
- Mercedes-Benz Sprinter (Vs30) 2019 2019
Questions about recall 20V180000
Is there a recall on the 2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others owners/service/other manual?
Yes. Recall 20V180000, reported on March 26, 2020, covers about 52,127 vehicles.
What is the fix for recall 20V180000?
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3BAUTOP.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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