2019 Dodge Durango and Jeep Grand Cherokee recall: differential unit
Chrysler (FCA Us LLC) reported this safety recall on March 26, 2020. It covers about 515 vehicles.
- vehicles affected
- 515
- reported
- Mar 26, 2020
- owners notified
- May 21, 2020
- related complaints
- 60
Power train: driveline: differential unit
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
- Risk
- A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W22.
Recall number 20V183000
Affected vehicles
- Dodge Durango 2019 2019
- Jeep Grand Cherokee 2019 2019
Owner complaints about the same problem
Owners of these vehicles have filed 60 complaints about transmission problems.
Questions about recall 20V183000
Is there a recall on the 2019 Dodge Durango and Jeep Grand Cherokee differential unit?
Yes. Recall 20V183000, reported on March 26, 2020, covers about 515 vehicles.
What is the fix for recall 20V183000?
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W22.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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