2019 Jeep Grand Cherokee transmission problems

Filed Oct 5, 2026 · Electrical, Transmission · OR

Same incident as service bulletin 21-006-14

Filed Sep 25, 2026 · Transmission · 50,000 miles · GA

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the engine temperature gauge was excessively high. The vehicle was taken to a dealer, and the water pump, spark plugs, ignition coils, intake manifold gasket, and fuel filler neck were replaced. However, after the parts were replaced, the failure persisted. The vehicle was returned to the dealer and was diagnosed with a blown head gasket. The failure mileage was 50,000.

Filed Aug 20, 2026 · Transmission · OR

Codes c1490-00 rear differential actuator initialization failure. Service information states to replace the elsd (electronic limited slip diff.) before replacing the rear differential. Removed fill and drain plugs from rear differential, acquired a fluid sample. Fluid sample was clean with no signs of metal contamination, or evidence of an internal differential failure (esld) *key word internal

Filed Jun 16, 2026 · Driver assistance, Electrical · AZ

I am reporting a safety concern involving my 2019 Jeep. The primary systems of concern include the Forward Collision Warning/Automatic Emergency Braking system, front camera/driver-assistance system, electrical/communication network, PCM/ECM communication system, transmission/driveability system, and related control modules or sensors. While driving, the Jeep’s forward collision system activated unexpectedly. The vehicle reacted as though it detected an imminent collision, even though there was no appropriate reason for the system to activate in that manner. This created a serious safety risk because unexpected activation of a collision-warning or braking-related system can cause sudden driver reaction, loss of control, or a rear-end collision with vehicles behind me. This incident did not occur in isolation. The vehicle had been brought to the selling/servicing dealership, Bill Luke Chrysler Jeep Dodge Ram in Phoenix, Arizona, numerous times before and after the safety incident. Issues began as early as approximately 3,523 miles. Between 2019 and 2025, the vehicle was taken to the dealership more than 19 times for recurring mechanical, electrical, diagnostic, and safety-related concerns. However, the vehicle was inspected multiple times by Bill Luke Chrysler, including several visits before the forward collision incident. My concern is that these may not be isolated failures, but part of a broader electrical, communication, sensor, or control-module issue affecting multiple systems.I also have concern that the vehicle may have had pre-sale service or diagnostic history that was not disclosed to me at the time of purchase. An internal dealership record appears to indicate that repair orders were purged from the dealership’s system on 10/29/2018, at approximately 8 miles and before I purchased it new in 2019. I was not provided an explanation of what repair orders were purged, why they were purged.

Filed Mar 5, 2026 · Transmission · TX

-Transmission has been experiencing a very hard downshift intermittently as I am slowing down and/or coming to a stop AND when accelerating. Additionally it feels like it is jerking slightly repeatedly when moving slowly. -It is available for inspection. -When accelerating on the hwy or at intersections the transmission stalls (or clunks) when crossing the road or passing, causing a delay. -The problem persists, but has not been confirmed by a dealer. -The component has not yet been inspected, as stated above. -No warning lamps/messages appear.

Filed Feb 18, 2026 · Brakes, Transmission · 92,000 miles · NY

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ESC and ABS warning lights were illuminated. Additionally, the vehicle unexpectedly shifted out of gear. The dealer was contacted to confirm the recalls. However, due to past experiences, the contact decided not to have the recall repair completed at the dealer. Another dealer, Eastchester Chrysler Jeep Dodge Ram (4007 Boston Rd, Bronx, NY 10466), was contacted; however, the dealer was unable to perform the recall repair because parts were on backorder. The manufacturer was made aware of the issue and confirmed that the part was available for the recall repair; however, the manufacturer was unable to expedite parts to the dealer. The failure mileage was approximately 92,000.

Filed Jan 21, 2026 · Brakes, Transmission · 42,000 miles · IL

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that while the vehicle was idling at a stop light, a message stating that the transmission was in neutral(N) was displayed while the gear shifter was in drive(D). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000.

Filed Oct 24, 2025 · Electrical, Engine · UT

The car gets started, message pops up saying to safely put the vehicle into park it will shut off soon. It then starts shaking, will not allow you to shift gears, revs up still shaking, it then shuts off and all of the dash panels messages are popping up, ABS, a message to service the air suspension, engine light, car not in park (can't shift it) (we have put tire chucks to hopefully keep it from moving), etc are flashing as well as the interior lights, exterior lights flashing. The only way to get all of the lights to stop flashing is to unhook the brand new auxiliary battery. Mechanic has scanned for codes, more than 60 appear. Once we are able to reattach the battery, we were able to start it, put it into gear before all of the messages and lights started going off again.

Filed Oct 21, 2025 · Acceleration, Engine · MN

The vehicle lost powertrain upon accelaration. Merging onto a freeway and accelerating my vehicle was as if it was in Neutral. Same with starting out at a stop sign, coming to a turn lane and accerlerating to cross traffic, NO POWERTRAIN... just neutral. This issue was also reported by my mechanic when I brought it in as he test drove it. He contacted the local dealership and they inspected as well. Both came to the same conclusion as to what the issue was. The dealership mentioned having repaired over 30 vehicles with the same issue outside of warranty. This issue is very intermittent, which makes it even more dangerous and harder to diagnose until it starts to happen more often as my vehicle put on more miles. No warning lights or messages of failure. I was almost hit broadside at an intersection and nearly rearended on the interstate at 65 mph. My life was seriously in jeopardy as I panic stricken to get power entering the interstate with my vehicle basically in neutral. I had to pull over and shift to park and then to Drive again. According the local dealership and many forums, Jeep is aware of this issue and has had NO RECALL since the majority are out of warranty by the time they are diagnosed. I am beyond frustrated at the sheer danger this has. I am lucky I didn't get hit, someone else may not be. This should have been a recall before the warranty expired. I am now out thousands of dollars on repair and looking for resolution.

Filed Oct 9, 2025 · Transmission · IL

Rattling noise when accelerating after a gear change. Dealership replaced transmission and it’s still there. Found a video online of the exact same issue and it turned out to be the PTU (power transfer unit) that needs to be replaced.