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2019-2021 Western Star 4700 and Western Star 5700 recall: wiring

Daimler Trucks North America LLC reported this safety recall on May 18, 2020. It covers about 2,987 vehicles.

vehicles affected
2,987
reported
May 18, 2020
owners notified
Jun 23, 2020
related complaints
1

Electrical system: wiring

What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
Risk
An engine stall may increase the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-852.

Recall number 20V281000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about electrical problems.

2019 Western Star 47002020 Western Star 47002021 Western Star 47002019 Western Star 57002020 Western Star 57002021 Western Star 5700

Questions about recall 20V281000

Is there a recall on the 2019-2021 Western Star 4700 and Western Star 5700 wiring?

Yes. Recall 20V281000, reported on May 18, 2020, covers about 2,987 vehicles.

What is the fix for recall 20V281000?

DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-852.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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