2020 Chevrolet Silverado 2500, Chevrolet Silverado 3500 and others recall: latch
General Motors LLC reported this safety recall on June 4, 2020. It covers about 272 vehicles.
- vehicles affected
- 272
- reported
- Jun 4, 2020
- owners notified
- Jul 7, 2020
- related complaints
- 4
Latches/locks/linkages: hood: latch
- What is wrong
- General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V‑142. Some of the vehicles in 20V‑324 were not part of Recall 20V‑142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V‑142 may not have been heat-treated properly, possibly causing them to fracture.
- Risk
- If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑888‑988‑7267. GM's number for this recall is N202306490.
Recall number 20V324000
Affected vehicles
- Chevrolet Silverado 2500 2020 2020
- Chevrolet Silverado 3500 2020 2020
- GMC Sierra 2500 2020 2020
- GMC Sierra 3500 2020 2020
Owner complaints about the same problem
Owners of these vehicles have filed 4 complaints about locks problems.
2020 Chevrolet Silverado 25002020 Chevrolet Silverado 35002020 GMC Sierra 25002020 GMC Sierra 3500
Questions about recall 20V324000
Is there a recall on the 2020 Chevrolet Silverado 2500, Chevrolet Silverado 3500 and others latch?
Yes. Recall 20V324000, reported on June 4, 2020, covers about 272 vehicles.
What is the fix for recall 20V324000?
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑888‑988‑7267. GM's number for this recall is N202306490.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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