Check a VIN

2019-2021 Entegra Qwest, Jayco Melbourne and others recall: owners/service/other manual

Jayco, Inc. reported this safety recall on June 5, 2020. It covers about 666 vehicles.

vehicles affected
666
reported
Jun 5, 2020
owners notified
May 19, 2020

Equipment: other: owners/service/other manual

What is wrong
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Risk
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137 or Sprinter service at 1‑877‑762‑8267. The booklet with correct information is also available online, free of charge.

Recall number 20V327000

Affected vehicles

Questions about recall 20V327000

Is there a recall on the 2019-2021 Entegra Qwest, Jayco Melbourne and others owners/service/other manual?

Yes. Recall 20V327000, reported on June 5, 2020, covers about 666 vehicles.

What is the fix for recall 20V327000?

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137 or Sprinter service at 1‑877‑762‑8267. The booklet with correct information is also available online, free of charge.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Entegra Qwest?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history