The Lippert Schwintek slide system has failed on our 2020 Jayco Melbourne 24L at least five times (and been repaired 4 times - about to be 5 times) since it was purchased on 9/18/2023. When the slide fails, it is not locked into place and will extend out of the perimeter of the RV when driving around a corner or curve. This results in danger to us as it can cause us to lose control of the RV if it slides too far out while navigating a curve. We have had to stop on a busy interstate to push the slide back in! So far, only one of the slide corners has failed. If both fail, the entire slide will go out and will result in a catastrophic incident. When the slide mechanism fails, it makes a loud "pop". There is no other warning or indication that it is about to fail. The failure happens at the end of the cycle of either retracting or extending the slide. The slide has been inspected, worked on and repaired by certified RV Technicians and a certified RV repair service center. Both RV Technicians and the service center have confirmed the slide failure. There are many, many other owners who have the same slide failure and eventually give up and have it replaced spending thousands of dollars for an upgraded system. The Lippert Schwintek system is NOT sufficient for a slide of this size, hence the repeated failures, according to the RV Technicians and service center.
The worst 2020 Jayco Melbourne problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
Problems by type
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- Body1
Recalls 7
Visibility: defroster/defogger/HVAC system: fan/motor
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
- Risk
- A wiring harness that overheats increases the risk of a fire.
- Remedy
- Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267.
Recall number 23V486000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
- Risk
- A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
- Remedy
- Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is Daimler 23V‑204.
Recall number 23V390000 · Recall details
Power train: automatic transmission: internal: park pawl
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
- Risk
- Vehicle rollaway increases the risk of a crash.
- Remedy
- Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is MB 22V‑796.
Recall number 23V081000 · Recall details
Electrical system: wiring
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
- Risk
- If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
- Remedy
- Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137.
Recall number 20V468000 · Recall details
Service brakes, air: supply: hoses, lines/piping, and fittings
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
- Risk
- Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137.
Recall number 20V388000 · Recall details
Visibility: glass, side/rear
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901508.
Recall number 20V337000 · Recall details
Equipment: other: owners/service/other manual
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
- Risk
- If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
- Remedy
- Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137 or Sprinter service at 1‑877‑762‑8267. The booklet with correct information is also available online, free of charge.
Recall number 20V327000 · Recall details
Technical service bulletins for the 2020 Jayco Melbourne 12
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Chassis Advisory Notice: Mercedes-Benz/Sprinter Vehicle Safety Recall 21V-972: On certain Model Year 2019
- Chassis Advisory Notice: Mercedes-Benz/Sprinter Vehicle Safety Recall 21V-042_On certain MY2012– 2018,...
- Jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
- Standard Repair Instructions
- Instructions for resetting leveling system “zero point”
- Missing Slideout Wiper Seals for Travel Lock Opening may allow insects and dust to enter the vehicle
- Chassis Advisory notice: MB Sprinter Chassis – Bolt that connects the brake pedal to its bearing block...
- Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
- LCI manufactured awning with incorrect motor that draws higher amperage
- Sprinter Chassis
What 2020 Jayco Melbourne owners say
Most recent owner complaints, unedited.
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Questions about the 2020 Jayco Melbourne
Is the 2020 Jayco Melbourne reliable?
Owners have filed 1 complaint about the 2020 Jayco Melbourne, close to a typical Melbourne model year.
What is the most common problem with the 2020 Jayco Melbourne?
Body and structure, with 1 complaint.
How many recalls does the 2020 Jayco Melbourne have?
7 recalls, covering visibility, electrical system and power train.
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