2020 Entegra Accolade, Entegra Emblem and others recall: glass, side/rear
Jayco, Inc. reported this safety recall on June 9, 2020. It covers about 449 vehicles.
- vehicles affected
- 449
- reported
- Jun 9, 2020
- owners notified
- Jun 15, 2020
- related complaints
- 3
Visibility: glass, side/rear
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901508.
Recall number 20V337000
Affected vehicles
- Entegra Accolade 2020 2020
- Entegra Emblem 2020 2020
- Entegra Esteem 2020 2020
- Entegra Qwest 2020 2020
- Entegra Redundant Odyssey 2020 2020
- Entegra Vision 2020 2020
- Jayco Alante 2020 2020
- Jayco Greyhawk 2020 2020
- Jayco Melbourne 2020 2020
- Jayco Precept 2020 2020
- Jayco Redhawk 2020 2020
- Jayco Seneca 2020 2020
Owner complaints about the same problem
Owners of these vehicles have filed 3 complaints about visibility problems.
2020 Entegra Accolade2020 Entegra Emblem2020 Entegra Esteem2020 Entegra Qwest2020 Entegra Redundant Odyssey2020 Entegra Vision2020 Jayco Alante2020 Jayco Greyhawk2020 Jayco Melbourne2020 Jayco Precept2020 Jayco Redhawk2020 Jayco Seneca
Questions about recall 20V337000
Is there a recall on the 2020 Entegra Accolade, Entegra Emblem and others glass, side/rear?
Yes. Recall 20V337000, reported on June 9, 2020, covers about 449 vehicles.
What is the fix for recall 20V337000?
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901508.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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