While driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. The window shattered and glass blew throughout the cabin area. Whatever caused this, the blast was strong enough to pull the Velcro straps holding the seat cushions blown off and the glass ripped the cushion's vinyl. If someone had been sitting at the table, they would have been extremely cut and hurt and possibly blinded. I had no warning to this situation. At first, I thought someone had shot out the window, but I nor the RV repaired found no evidence. Vehicles were passing me and I assume a rock or some other item was picked up and blown into the window. I thought these windows would only shatter, but not blow in. Weather was sunny in the 70's.
The worst 2020 Jayco Greyhawk problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Visibility2
- Body1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Visibility2
- Body1
Recalls 5
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
- Risk
- A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
- Remedy
- Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1‑800‑283‑8267.
Recall number 24V245000 · Recall details
Equipment: appliance: oven/stove/cooktop
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
- Risk
- A gas leak can increase the risk of a fire.
- Remedy
- Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1‑617‑776‑0344. Jayco's number for this recall is 9903566.
Recall number 21V204000 · Recall details
Equipment: mechanical: integrated jack/leveler/stabilizer
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
- Risk
- Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
- Remedy
- Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903528.
Recall number 20V780000 · Recall details
Visibility: glass, side/rear
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
- Risk
- If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
- Remedy
- Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901508.
Recall number 20V337000 · Recall details
Service brakes, air: disc
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
- Risk
- An increase in stopping distance without warning increases the risk of crash.
- Remedy
- Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1‑800‑543‑5008 or Jayco at 1‑800‑517‑9137.
Recall number 19V406000 · Recall details
Technical service bulletins for the 2020 Jayco Greyhawk 7
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection
- Jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
- Instructions for resetting leveling system “zero point”
- Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
- Fuel Fill Bezel may be too low, restricting fuel flow into tank
- Exterior Ladder was not manufactured per Jayco specifications, subsequently, the top and middle legs of...
- LCI manufactured awning with incorrect motor that draws higher amperage
What 2020 Jayco Greyhawk owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in the federal safety agency Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.
Compare the 2020 Jayco Greyhawk
Other model years
Questions about the 2020 Jayco Greyhawk
Is the 2020 Jayco Greyhawk reliable?
Owners have filed 2 complaints about the 2020 Jayco Greyhawk, 2.0 times a typical Greyhawk model year.
What is the most common problem with the 2020 Jayco Greyhawk?
Windows, wipers and visibility, with 2 complaints. Next is body (1).
How many recalls does the 2020 Jayco Greyhawk have?
5 recalls, covering steering, equipment and visibility.
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