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2020-2021 Entegra Qwest, Jayco Melbourne and others recall: seats

Jayco, Inc. reported this safety recall on August 10, 2020. It covers about 545 vehicles.

vehicles affected
545
reported
Aug 10, 2020
owners notified
Aug 21, 2020

Seats

What is wrong
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137.

Recall number 20V468000

Affected vehicles

Questions about recall 20V468000

Is there a recall on the 2020-2021 Entegra Qwest, Jayco Melbourne and others seats?

Yes. Recall 20V468000, reported on August 10, 2020, covers about 545 vehicles.

What is the fix for recall 20V468000?

Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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