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2013-2017 Toyota Prius and Toyota Prius V recall: inverter

Toyota Motor Engineering & Manufacturing reported this safety recall on June 24, 2020. It covers about 266,638 vehicles.

vehicles affected
266,638
reported
Jun 24, 2020
owners notified
Jul 24, 2020
related complaints
59

Hybrid propulsion system: inverter

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V‑684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Risk
An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is 20TB10 / 20TA10.

Recall number 20V369000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 59 complaints about fuel system problems.

2013 Toyota Prius2014 Toyota Prius2015 Toyota Prius2014 Toyota Prius V2015 Toyota Prius V2016 Toyota Prius V2017 Toyota Prius V

Questions about recall 20V369000

Is there a recall on the 2013-2017 Toyota Prius and Toyota Prius V inverter?

Yes. Recall 20V369000, reported on June 24, 2020, covers about 266,638 vehicles.

What is the fix for recall 20V369000?

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is 20TB10 / 20TA10.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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