2019-2020 Toyota RAV4 and Toyota RAV4 Hybrid recall: electric power assist system
Toyota Motor Engineering & Manufacturing reported this safety recall on June 24, 2020. It covers about 46 vehicles.
- vehicles affected
- 46
- reported
- Jun 24, 2020
- owners notified
- Aug 17, 2020
- related complaints
- 62
Steering: electric power assist system
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
- Risk
- A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is 20TB11 / 20TA11.
Recall number 20V373000
Affected vehicles
- Toyota RAV4 2019-2020 20192020
- Toyota RAV4 Hybrid 2020 2020
Owner complaints about the same problem
Owners of these vehicles have filed 62 complaints about steering problems.
Questions about recall 20V373000
Is there a recall on the 2019-2020 Toyota RAV4 and Toyota RAV4 Hybrid electric power assist system?
Yes. Recall 20V373000, reported on June 24, 2020, covers about 46 vehicles.
What is the fix for recall 20V373000?
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is 20TB11 / 20TA11.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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