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2020-2021 Audi Q5, Audi SQ5 and others recall: seats

Volkswagen Group Of America, Inc. reported this safety recall on August 26, 2020. It covers about 5,376 vehicles.

vehicles affected
5,376
reported
Aug 26, 2020
owners notified
Sep 11, 2020
related complaints
12

Seats

What is wrong
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1‑888‑241‑2289. Audi owners may contact their customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Recall number 20V505000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 12 complaints about seats problems.

2020 Audi Q52020 Audi SQ52021 Volkswagen Atlas2020 Volkswagen Atlas Cross Sport2020 Volkswagen Jetta2020 Volkswagen Tiguan

Questions about recall 20V505000

Is there a recall on the 2020-2021 Audi Q5, Audi SQ5 and others seats?

Yes. Recall 20V505000, reported on August 26, 2020, covers about 5,376 vehicles.

What is the fix for recall 20V505000?

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1‑888‑241‑2289. Audi owners may contact their customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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