Code 0496 Emissions Vehicle stalling at slow speeds. Reported all over the internet and a recall needs to be issued.
The worst 2021 Volkswagen Atlas problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical149
- Brakes98
- Engine89
- Driver assistance73
- Lights70
- Airbags66
- Fuel system42
- Body22
- Transmission15
- Acceleration14
- Steering11
- Seats9
- Visibility6
- Wheels5
- Seat belts4
- Tires3
- Locks2
- Suspension1
Specific symptoms reported on the 2021 Volkswagen Atlas
Stalling 44Headlights 42Check engine light 39Grinding brakes 22Start-stop 18Adaptive cruise 17Airbag light 15Door locks 10Fuel pump 9Lane assist 8Warning lights 8Won't start 8Jerking 7No deployment 6Battery drain 5Collision warning 5Engine failure 5Fuel leak 5Overheating 5Sunroof shattered 5
Trouble codes owners of the 2021 Volkswagen Atlas mention
P0496 2
Recalls 17
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Risk
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69PZ.
Recall number 24V464000 · Recall details
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Risk
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69FB.
Recall number 23V215000 · Recall details
Tires: pressure monitoring and regulating systems
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
- Risk
- An undetected sudden loss of pressure in all four tires increases the risk of a crash.
- Remedy
- Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298 or Audis customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Recall number 22V815000 · Recall details
Equipment: electrical: infotainment: software
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91DV.
Recall number 22V514000 · Recall details
Fuel system, gasoline: fuel injection system: injectors
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
- Risk
- Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
- Remedy
- Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 24iD.
Recall number 22V245000 · Recall details
Air bags: side/window
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
- Risk
- A delayed air bag deployment can increase the risk of injury.
- Remedy
- Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 97GF.
Recall number 22V152000 · Recall details
Equipment: other: labels
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Risk
- Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
- Remedy
- Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 09D9.
Recall number 22V086000 · Recall details
Air bags: air bag/restraint control module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
- Risk
- A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
- Remedy
- Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 87H4.
Recall number 21V892000 · Recall details
Wheels: lugs/nuts/bolts/studs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
- Risk
- The bolts may loosen and cause a loss of control, increasing the risk of a crash.
- Remedy
- Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40R7.
Recall number 21V812000 · Recall details
Electrical system: wiring: relays/solenoids
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
- Risk
- A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
- Remedy
- Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 97FR.
Recall number 21V616000 · Recall details
Wheels: lugs/nuts/bolts/studs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
- Risk
- An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 44Q9.
Recall number 21V132000 · Recall details
Steering
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
- Risk
- A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q7.
Recall number 21V026000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91BB/91BC.
Recall number 20V716000 · Recall details
Steering
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
- Risk
- A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Recall number 20V712000 · Recall details
Tires: sidewall
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
- Risk
- Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 44Q5.
Recall number 20V702000 · Recall details
Exterior lighting: headlights
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 94N7.
Recall number 20V504000 · Recall details
Seats
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- Risk
- In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1‑888‑241‑2289. Audi owners may contact their customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Recall number 20V505000 · Recall details
See all 17 recalls for the 2021 Volkswagen Atlas
Defect investigations
Inadvertent Automatic Emergency Braking
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 292 reports that may relate to the alleged defect in MY 2018-2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations.  However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers.The rate of unique incident reports alleging AEB inadvertent activation in MY 2018 Volkswagen Atlas vehicles was comparable to their Volkswagen peers. To date, ODI has received a total of 69 consumer complaints of inadvertent activation of Front Assist in MY 2018-2019 Volkswagen Atlas vehicles. In total, ODI reviewed 264 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include eight reports of incidents involving an alleged injury and two reports involving a crash. PE23017 has been upgraded to an Engineering Analysis (EA24004) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE23017
Technical service bulletins for the 2021 Volkswagen Atlas 633
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Supporting FAQ for VWP-26-07 Main Engine Wiring Harness Limited Warranty Extension (Class Action)
- For applicable 2018-2022 Atlas and Atlas Cross Sport 3.6L Settlement Class Vehicles (NA6 warranty key),...
- This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement
- For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50%...
- Supporting FAQ for the VWP-25-07 Atlas Second Row Seat Latching Mechanism
- For applicable 2018-2024 Volkswagen Atlas Settlement Class Vehicles, the New Vehicle Limited Warranty has...
- This Supporting FAQ is for the Atlas Front Door Wiring Harness Class Action Settlement for vehicles...
- Volkswagen is extending warranty coverage for the Front Door Wiring Harnesses on certain 2019-2023 Atlas...
- These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the...
- Prevent Sporatic Misfire Faults.
2021 Volkswagen Atlas fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 21 | 24 | 22 |
| 2.0L 4‑cyl | AWD | 20 | 24 | 22 |
| 3.6L 6‑cyl | FWD | 17 | 23 | 19 |
| 3.6L 6‑cyl | AWD | 16-17 | 22-23 | 18-19 |
What 2021 Volkswagen Atlas owners say
Most recent owner complaints, unedited.
Day time running light has failed on the driver’s side. $1000 plus for the parts and labor. Reduces visibility and presents a hazard to other motorists
Head light assembly. ðrl light burnt out risking my safety daytime driving
Purchased my vehicle from a known dealership of Volkswagen, I’ve had the vehicle for 6 months and within the first three months my SOS system stopped working. I went to have it diagnosed and they stated that there is a back order on the module for the replacement. Now I’m experiencing a sweet smell coming from the vents, sometimes heat is interment and the windows have a film on them.
Something NHSTA should look into is an ongoing problem with the SOS system in the Volkswagen ATALS. In my case, the module was first replaced in 02/21/2025 with 46,973 miles on my 2021 Atlas SEL AWD V6. My vehicle was out of warranty so that repair cost just under $1,200.00. The module went out again and was replaced on 10/20/2025, with 56,437 miles. This repair was covered since the part was still under warranty. The module most recently went out again and was replaced on 10/15/2026, with 68,992 miles on my Atlas. The dealer covered the repair as I was approximately 500 over the warranty period. They called it a "Onetime goodwill for customer satisfaction". I never received any explanation on the root cause for these failures or if there was a recall on this module/SOS System. I have reported this issue to the VW Customer Care Program, and was informed that I need to work with my dealer for this issue. I explained the problem goes beyond the dealer at this point and was looking for an explanation or if VW USA was working on this problem as it is well documented online in VW Forums. They said they could not do that and I must work with the dealer. Hence, my reaching out to NHSTA today. This SOS System, besides being an emergency call button, when this system goes out, it shuts down numerous systems. Including; cruise control , lane assist, lane departure and remote start using VW APP. Many members on forums have reported other problems. This is clearly a frustrating problem for VW Atlas owners and what is even more frustrating, is the lack of response from VW of identifying any root cause of the problem or being forthcoming with a technical bulletin to their dealer network. This safety issue should be investigated by NHSTA so VW is held accountable to their customers and rectifies the problem. Thank you-
About a week ago I noticed that my 2021 Volkswagen atlas 2021 signature LED strip that functions as the Daytime Running Light (DRL) not working. I search online and there’s a lot of complaints about the same problem with this car It says it’s a very common and expensive problem
The hood cable became faulty and unusable which prevent access to under the hood. The service department at the Plainfield, CT VW dealership stated to me that the hood lock and cable is a common problem with my model. Labor was the most costly factor in getting the problem area fixed. The parts are under a lifetime warranty because the parts will break again. I now know that i'll have to pay $$$ in labor work just to get the consistent problem fixed again and again. I didn't know this problem existed until I tried to open my hood one day to replenish windshield washer fluid. I found out that my hood was opened by pliers to open the hatch by the dealership two months prior when the VW was in for an oil change. The dealership took zero responsibility and I had to pay hundreds of dollars in labor and parts to replace the hood latch and cable. I have two very young kids and I am lucky that I caught the problem at a convenient time.
Right headlight assembly must be replaced because daytime running light failed and cannot be repaired separately.
A car cut in front of me and I swerved to avoid a crash and hit the street curb. My right front tire blew and all curtain airbags blew. I was able to coast forward and turn into a parking lot entrance driveway. The impact was not large enough to damage the rim and simply blew the tire. In my opinion this was not a large enough impact to require airbag deployment and presented a dangerous situation where all the airbags made it impossible to see while needing to continue control of the car.
Malfunctioning Component/System: The vehicle is experiencing two separate, severe safety malfunctions: Issue 1 (Engine Stalling): The engine completely shuts off while the vehicle is actively in "Drive." Issue 2 (Unintended Lockout): The vehicle automatically locks all doors with the keys inside, even when the engine is off and doors are being actively used. Safety Risk to Others: Issue 1: The sudden engine shutoffs occur while waiting at stoplights, stop signs, or in moving school student drop-off zones. This creates an immediate risk of a rear-end collision or being stranded in active traffic. Issue 2: This defect creates a critical life-safety hazard for children. While the car was parked and turned off, I placed my purse (containing the keys) on the passenger side and buckled my children into their car seats. Upon closing the rear door, the vehicle instantly locked itself, trapping my young children inside a completely turned-off, locked vehicle while leaving me stranded outside. This presents a severe risk of child entrapment, extreme cabin heat, or delayed rescue in an emergency. 3. Dealer Confirmation & Reproduction: Because both issues occur intermittently, they are difficult to reproduce on command. The vehicle will be scheduled to be brought to an authorized Volkswagen dealership to scan for historical fault codes alongside an open PODS recall repair. However, please note the dealership says this takes 4 hours, which makes it very difficult to schedule. 4. External Inspections: The vehicle has not yet been formally inspected regarding these specific failures by the manufacturer, police, or insurance representatives prior to this filing. Warning Lamps, Messages, and Symptoms: Issue 1 (Stalling): The vehicle shuts down without any prior shuddering or mechanical warning signs. Issue 2 (Lockout): The central locking system gives no audible warning or delay This has been ongoing since late 2024, with most recent occurrence today.
Compare the 2021 Volkswagen Atlas
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Other model years
Questions about the 2021 Volkswagen Atlas
Is the 2021 Volkswagen Atlas reliable?
Owners have filed 483 complaints about the 2021 Volkswagen Atlas, close to a typical Atlas model year.
What is the 2021 Volkswagen Atlas year score?
The 2021 Volkswagen Atlas scores 68 out of 100 (average). The score compares it with the other model years of the Volkswagen Atlas: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2021 Volkswagen Atlas?
Electrical system, with 149 complaints, typically around 15,000 miles. Next is brakes (98).
How many recalls does the 2021 Volkswagen Atlas have?
17 recalls, covering air bags, tires and equipment.
Was there a recall on the 2021 Volkswagen Atlas electrical?
Yes, 1 recall: 21V616000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Atlas have the most electrical problems?
The Volkswagen Atlas model years with the most electrical complaints are 2021 (149 complaints), 2018 (111 complaints) and 2019 (76 complaints).
What gas mileage does the 2021 Volkswagen Atlas get?
Official estimates for the 2021 Volkswagen Atlas range from 18 to 22 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 21 city and 24 highway.
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