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2020-2021 Volkswagen Atlas and Volkswagen Atlas Cross Sport recall: steering

Volkswagen Group Of America, Inc. reported this safety recall on November 17, 2020. It covers about 776 vehicles.

vehicles affected
776
reported
Nov 17, 2020
owners notified
Nov 19, 2020
related complaints
23

Steering

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Recall number 20V712000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 23 complaints about steering problems.

2021 Volkswagen Atlas2020 Volkswagen Atlas Cross Sport2021 Volkswagen Atlas Cross Sport

Questions about recall 20V712000

Is there a recall on the 2020-2021 Volkswagen Atlas and Volkswagen Atlas Cross Sport steering?

Yes. Recall 20V712000, reported on November 17, 2020, covers about 776 vehicles.

What is the fix for recall 20V712000?

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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